The following information ("Privacy Policy") summarizes the personal identifying information gathering and dissemination practices for CBUSA, LLC’s ("CBUSA") United States Web sites, including the Web site located at the URL, (all such sites shall be referenced collectively herein as the “Site”). Personal identifying information ("PII") includes information that can be linked to a specific individual, such as a name, address, phone number, or e-mail address.

CBUSA reserves the right to change this Privacy Policy at any time. If CBUSA makes changes to this Privacy Policy, CBUSA will post those changes at this location and provide notice of any material changes so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Please review this Privacy Policy on a periodic basis.

What Information Does CBUSA Collect?


To improve the quality of the products and services CBUSA offers to you and to operate the Site and provide certain of its features, tools, and on-line activities, CBUSA collects various PII (as described below) from different parts of its Site. CBUSA gathers most information during the registration process to use CBUSA's services and tools. But, CBUSA may request PII at other times, including, but not limited to, when you report a problem with our Site, when you complete survey forms, when you enter into a transaction through the Site, when you report quarterly purchase volume, when you report purchases through National Contracts and when you request to receive communications from CBUSA.

Below, we provide specific examples of the types of PII CBUSA collects through the Site. Again, please be aware that the type of data collected by CBUSA will vary with your use of the Site.

Contact Information: CBUSA may request or require contact information, such as your name, address, phone number, facsimile number, and e-mail address.

Demographic Information: CBUSA may collect demographic information, purchasing data and profile data (for example, professional and geographic information at our Site for management and monitoring purposes and to improve the quality of CBUSA's services). In addition, CBUSA may collect demographic information, profile data and purchasing data in connection with surveys it conducts for its own internal administration purposes or for release to third parties in aggregated form.

Transactional Information: CBUSA may maintain a database of information about the transactions on the Site (e.g., offer/request data, product/service categories, and article selection data).

Technical Information: We also collect Internet Protocol (IP) addresses from all users of our Site, the date and time of access, and may catalog the type of computer, browser, or operating system used by the user.

How Does CBUSA Use that Information?

The Site offers two different levels of access and service: (1) publicly available information areas and (2) a member's only area (the "Registered User Section"). Most of the Site is informational in nature and publicly available to all users. Consequently, until you register to access a Registered User area, participate in surveys, or receive information from CBUSA, you are able to browse the Site without providing any PII, although your browser may tell us what type of computer and operating system you are using as well as other kinds of technical information.

Below, is more detail on how CBUSA uses your PII.

Contact Information: CBUSA may use your contact information to provide its services and enable you to participate in the Site's activities and offerings, to advertise its services and the goods and services of third parties, to create a personalized experience for you, to provide you with news and information, to contact you regarding a survey, and to get in touch with you when necessary with respect to transactions conducted through the Site, material changes in our Site’s policies and agreements, new services CBUSA may offer, or otherwise. We may also supplement the PII collected from you with information from other sources, such as from our business partners, in order to enhance our ability to provide or advertise our services and/or the services of others and otherwise tailor this Site. We also share your contact information with our business partners, as is necessary to provide our services, for advertising purposes, and for business purposes with such entities. But, we do not share your contact information with other types of third parties for any other purpose, except to a court or governmental agency if required by law.

Demographic Information: CBUSA may share, license, and/or sell demographic data on an aggregated basis, which will not identify any particular user, with our business partners, suppliers, and for advertising purposes.

Survey Results:ResultsCBUSA may share, license, and/or sell aggregated survey results and aggregated demographic data collected directly through the Site or indirectly through third-party survey tools with its business partners and/or the general public, the news media, and with the U.S. Government and state governments, not only as may be required by law, but also to participate in government programs and initiatives.

Transactional Information: CBUSA may share, license, and/or sell transactional data on an aggregated basis, which will not identify any particular user, with advertisers or other third parties, including our business partners, for business purposes.

Technical Information: We use technical information, such as your IP address or browser type, to help diagnose problems with our servers, analyze Site usage trends, track user movements on the Site, and to otherwise manage and monitor our Site.

Business Transactions: In the event that CBUSA goes through a business transaction, such as a merger or acquisition by another company involving the sale of all or a portion of its assets, please note that the PII collected and retained by CBUSA may be among the assets transferred. In the event a transaction of this kind occurs that results in the transfer of PII, CBUSA will notify you via e-mail and/or place a prominent notice on the Site for 30 days of any such change in ownership or control and the possible changes to this Privacy Policy.

Legal Action. We may disclose PII when legally required to do so in accordance with government requests or regulations or legal proceedings. We may also disclose PII to protect against misuse or unauthorized use of the Site or as is otherwise required to limit legal liability, protect or defend our rights, property, or interests, or protect the safety, rights, or property of our users.

What About the Use of Cookies?

CBUSA may use cookies to enhance your experience while using our Site. Cookies are pieces of information, which CBUSA uses for record-keeping purposes, which the Site transfers to your computer’s Web-browser for storage on your computer’s hard drive. Cookies enable CBUSA to customize your experience on the Site. Cookies also make Web-surfing easier by automatically performing certain functions such as saving your personal preferences and by ensuring that you don’t see the same advertisement repeatedly. CBUSA, however, will not use cookies to record credit card or other financial information. Moreover, you can delete any cookies residing on your hard drive by following the instructions for your Web browser.

Many consider the use of cookies to be an industry standard. Consequently, your Web browser is likely set to accept cookies. If you would prefer not to receive cookies, however, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, you should understand that it is possible that some areas of our Site will not function properly when you view them.

What About External or Third Party Web Sites?

To the extent hyperlinks or gateways (whether through banner advertisements or otherwise) are utilized to access external or third party sites, you should be aware that these external or third party sites may collect PII and are not controlled by CBUSA and therefore, are not subject to this Privacy Policy. CBUSA suggests that you check the privacy policies of these sites to determine how the proprietors of these third party sites will utilize your PII.

What About Security?

As is appropriate for the nature of PII collected and stored by CBUSA, this Site has industry standard security measures or safeguards in place to protect against the loss, misuse, and alteration of the information under CBUSA's control. Although CBUSA has endeavored to create a secure and reliable Site, the confidentiality of any communication or material transmitted via the Internet cannot be guaranteed. Accordingly, you should consider carefully if you want to submit sensitive information via the Internet. CBUSA urges you to take every precaution to protect your PII when on-line.

What About Correcting, Deleting, or Updating Information?

At any time you may make direct changes to the information stored in connection with your user/member profile, through your user login. Your user login may also offer the opportunity to opt-out of receiving certain information. User logins, however, are not issued until after you become a member of CBUSA. But, you may access you account thereafter in the CBUSA web-based software system so long as you are a member in good standing with CBUSA. If at any time you would like to opt out of communications from CBUSA, would like to have CBUSA delete your PII from its system or have questions about the use of your PII, please email your requests to

What About Children?

CBUSA cares about the safety of children on its Site and encourages parents and guardians to monitor their children’s use of the Internet. Although the Site is suitable for a general audience, this Site is intended for use only by users who are over 18 years of age. Accordingly, CBUSA does not knowingly solicit PII from children or send them requests for personal information.

What About Any Other Questions?

If you have any questions about this Privacy Policy, the information collection and dissemination practices of this Site, or CBUSA's use of your PII, you can contact CBUSA at